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Privacy Policy for formalQ
Last Updated: 2024-12-28
formalQ ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you use our website (https://formalq.com) and services.
1. Data Controller
Name: Christian Sprenger
Contact: chris@formalq.com
Address: Dorfstr. 18, 24366 Loose, Germany
2. Data We Collect
2.1 Personal Data
We collect the following personal information to provide our services:
- Name
- Email address
- Payment information
2.2 Non-Personal Data
We also collect non-personal data through cookies and similar technologies, including:
- Browser type and version
- Device information
- Website usage data (via Google Analytics)
3. Purpose of Data Collection
We collect and use your data for the following purposes:
- To process purchases and payments.
- To provide access to our feedback analysis services.
- To improve our website and services.
- To communicate with you regarding updates, support, and promotional content (if consented).
4. Legal Basis for Processing
We process your data based on:
- Contractual necessity: To fulfill our obligations when you purchase a package or use our services.
- Legal obligations: To comply with tax and accounting regulations.
- Consent: For optional communications like promotional emails.
5. Third-Party Services
To operate formalQ and deliver our services, we rely on the following third-party providers. These providers may process your data as part of their operations:
5.1 Payment Processing: Stripe
We use Stripe for secure payment processing. Stripe handles your payment information independently and ensures its protection.
For more details, please refer to Stripe's Privacy Policy.
5.2 Hosting: Vercel
Our website is hosted on Vercel, which may process your IP address as part of its hosting operations.
For more details, please refer to Vercel's Privacy Policy.
5.3 Analytics: Google
We use Google Analytics to track website usage and improve our services. Non-personal data such as device information, browser type, and website interactions may be collected.
For more details, please refer to Google's Privacy Policy.
5.4 AI Services: OpenAI
We use OpenAI to process anonymized feedback data for analysis purposes. No personal information is shared with OpenAI.
For more details, please refer to OpenAI's Privacy Policy.
6. Data Retention
We retain your personal data only as long as necessary:
- For legal compliance (e.g., tax laws).
- To provide our services or resolve disputes.
Once the data is no longer required, it will be securely deleted.
7. Your Rights
As a user in the EU, you have the following rights under the GDPR:
- Access to your personal data.
- Rectification of incorrect or incomplete data.
- Deletion of your personal data (the "right to be forgotten").
- Restriction of processing.
- Data portability.
- Withdrawal of consent (if applicable).
To exercise your rights, please contact us at chris@formalq.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
9. Cookies
formalQ uses cookies to enhance user experience and gather analytics. You can control cookie preferences in your browser settings.
For more details, refer to our Cookie Policy.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or through our website.
11. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: chris@formalq.com
formalQ ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you use our website (https://formalq.com) and services.
1. Data Controller
Name: Christian Sprenger
Contact: chris@formalq.com
Address: Dorfstr. 18, 24366 Loose, Germany
2. Data We Collect
2.1 Personal Data
We collect the following personal information to provide our services:
- Name
- Email address
- Payment information
2.2 Non-Personal Data
We also collect non-personal data through cookies and similar technologies, including:
- Browser type and version
- Device information
- Website usage data (via Google Analytics)
3. Purpose of Data Collection
We collect and use your data for the following purposes:
- To process purchases and payments.
- To provide access to our feedback analysis services.
- To improve our website and services.
- To communicate with you regarding updates, support, and promotional content (if consented).
4. Legal Basis for Processing
We process your data based on:
- Contractual necessity: To fulfill our obligations when you purchase a package or use our services.
- Legal obligations: To comply with tax and accounting regulations.
- Consent: For optional communications like promotional emails.
5. Third-Party Services
To operate formalQ and deliver our services, we rely on the following third-party providers. These providers may process your data as part of their operations:
5.1 Payment Processing: Stripe
We use Stripe for secure payment processing. Stripe handles your payment information independently and ensures its protection.
For more details, please refer to Stripe's Privacy Policy.
5.2 Hosting: Vercel
Our website is hosted on Vercel, which may process your IP address as part of its hosting operations.
For more details, please refer to Vercel's Privacy Policy.
5.3 Analytics: Google
We use Google Analytics to track website usage and improve our services. Non-personal data such as device information, browser type, and website interactions may be collected.
For more details, please refer to Google's Privacy Policy.
5.4 AI Services: OpenAI
We use OpenAI to process anonymized feedback data for analysis purposes. No personal information is shared with OpenAI.
For more details, please refer to OpenAI's Privacy Policy.
6. Data Retention
We retain your personal data only as long as necessary:
- For legal compliance (e.g., tax laws).
- To provide our services or resolve disputes.
Once the data is no longer required, it will be securely deleted.
7. Your Rights
As a user in the EU, you have the following rights under the GDPR:
- Access to your personal data.
- Rectification of incorrect or incomplete data.
- Deletion of your personal data (the "right to be forgotten").
- Restriction of processing.
- Data portability.
- Withdrawal of consent (if applicable).
To exercise your rights, please contact us at chris@formalq.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
9. Cookies
formalQ uses cookies to enhance user experience and gather analytics. You can control cookie preferences in your browser settings.
For more details, refer to our Cookie Policy.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or through our website.
11. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: chris@formalq.com